Premium number charges

Navin Sharma Salt Mobile 19.05.2019 Signaler Plainte signalée

 


The Phone Number 078 .... (see "Vertrauliche Informationen") is in use by my 13 year old son and during playing games - he would have entered the mobile numbers as asked for by several games. This resulted to a charge of 70CHF on my next bill.


Upon calling Salt and enquiring that how these 70CHF were incurred - I was told that they have no idea.


And, upon asking if I can get the contact details of those scammers where my money has been transferred to, so that I can ask for refund. I was again told that Salt does not have any idea.


Since, I am not provided any contact details by Salt - I ask Salt to refund this amount to me on behalf of the scammers.

  • Remboursement CHF 70.-

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