Refusal of disconnection
La plainte
Hello
I've been a customer with Swisscom for about 2 years. Never missed my bills etc.
Recently I made a new connection and the company I am working with relocated me to Oman.
I have left Europe and asked to disconnect my services since I do not use them.
My account is dormant and I do not use Swisscom anymore.
I would like Swisscom to cancel my. Services and send me a refund for the days I did not use the services.
I am happy to continue paying for my phone device in installments as normal.
Les attentes
- Remboursement CHF 80.-
La réponse
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Christos Mavridis 03.02.2019
Since I do not use the Swiss phone number anymore. Could you please contact me. Either by email or at +968 024 044
Thank you
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Christos Mavridis 13.02.2019
So the account is now cancelled?
Please let me know