Abusive fee for typo error
La plainte
I have booked with Swiss but I made a typo. For the correction they are claiming an abusive and ridiculous fee of 50Eur. I would like to remark that it is not a passengers change, it is simply a typo correction. It is simply unacceptable. I demand the devolution of that fee.
Les attentes
- Remboursement CHF 55.-
La réponse
Sans réponse
L'entreprise n'a pas répondu à la plainte.